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Introducing Our New Customer Success Manager

February 13, 2024

Meet our Customer Success Manager Mandy, the newest member of the TimeKeeper team......

This article originated from the Xero blog. The XU Hub is an independent news and media platform - for Xero users, by Xero users. Any content, imagery and associated links below are directly from Xero and not produced by the XU Hub.
You can find the original post here:
https://www.timekeeper.co.uk/blog/posts/introducing-mandy-customer-success-manager/

This week we welcomed our newest member of the TimeKeeper team! Mandy is joining us as Customer Success Manager, and will be your first port of call to assist with any issues, queries or feedback about the TimeKeeper system.

We're all about real human support here and not robots, so we asked Mandy some quickfire questions to get to know her...

What are you most passionate about?

Helping people - whether that’s sticking the kettle on or solving a support problem, I’m most happy when I’m making people smile

If you had to rewatch a movie every day, which movie would you pick?

Stand by Me

Which country is on the top of your travel bucket list?

Iceland

Tea or coffee?

Coffee 90% of the time, but do love a cuppa tea.

Would you rather fight 100 duck-sized horses, or one horse-sized duck?

100 "dorses" is a lot of hooves…I’d fight the horse sized duck, lose, but live to tell the tale.

What 3 things would you take to a desert island?

Music, eye mask and a slush puppy

What are you most excited about in your new role?

Getting stuck in and learning the ropes!

Why leave it there?

To find out more about TimeKeeper

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