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Monzo USA: Move money to and from your other accounts – now in Beta testing

September 2, 2021

From today you’ll be able to link your other non-Monzo accounts to your Monzo account. Quickly add money to your Monzo account from linked accounts, or move money from Monzo to any of your other accounts – all from inside the Monzo app.

Our philosophy has always been to build Monzo out in the open, with input and feedback from our users. We already have plans for how linked accounts and transfers will evolve in the near future (see below), but we wanted to launch this version to start collecting feedback from our users and ensure we’re building something that meets your needs.

An easier way to add money to your Monzo account and move money to other accounts

To add money to your Monzo account from a linked account hit “Add Money” on the homepage, then “Linked account”. You’ll see a pending payment created immediately and the money will be available to spend in 2-3 working days.

ACH Image 1

You can also now easily move money to your other accounts. Navigate to the Payments tab and click “Pay Someone” and then “Send to a bank account”. Generally the money will be available to spend in your other account within 2-3 working days.

How to link your other accounts to Monzo

We’ve integrated with Plaid to enable you to securely link your other accounts to Monzo. The process only takes a few minutes, and then you’ll be able to make payments seamlessly from within the Monzo app. You’ll need to provide the credentials for your other bank or provider to link the account to Monzo – this is usually your bank username and password. Note: some providers have a different process. Please let us know if you are struggling to log into a certain account and we’ll look into this for you.

USA ACH/Plaid Image 2

Getting access to linked accounts and transfers

Right now we’re launching this as an early customer test, because we want to get new features out to you as soon as they’re ready, and get your help to iron out any issues. We’ve turned on this feature for our most active customers first, and will roll out to the rest of our user base over the next few weeks. You also need to have upgraded to the latest version of the app. Message us if you want to test this sooner and we’ll be happy to help you out.

Legal stuff

We’ve updated our Terms and Conditions to include terms for transfers between Monzo and your linked accounts (via ACH payment) and information on how linked accounts and transfers will work. We’ve also updated our Privacy Policy to include information on how Plaid and Monzo use the information provided from your linked bank and provide you a link to Plaid’s end user privacy policy. You can always find the most recent legal documents in the app in the “Legal Documents” section of Settings.

Next steps

Our goal of shipping this feature is to get feedback from our customers and identify any bugs or improvements. If you see something that doesn’t seem quite right, message us in the app or leave a comment on the community forum – we’ve created a new thread about this here.

This is only the first step in our plans towards giving you greater control and visibility over your money. Once we have tested ACH payments we are planning to improve the experience for linked accounts by showing them centrally right alongside your Monzo account.

Why leave it there?

To see more of what we have in store, check out our full product roadmap

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